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1200 Series IP Deskphones
These IP Deskphones offer multiple softkeys, integrated speakerphones, advanced audio-quality technology for crystal-clear conversations, headset support, and an integrated Ethernet switch for single drop desktop wiring. Designed to serve a variety of business needs, they are easily customized for advanced users. The 1200 Series works with Avaya Communication Server 1000, Communication Server 2100, and Business Communications Manager.

Features and Benefits

Get a sleek, professional design
The 1200 Series offers an ergonomic design that lets you add a professional look to your office while freeing up valuable desktop space.

Improve employee productivity

Every model has an integrated headset and two-way speakerphone to help executives and other employees multitask. Multiple softkeys give employees quick access to features and call data.

Ensure crystal-clear conversations

The 1200 Series leverages some of the latest technologies to deliver superior audio quality.

Simplify management
All models feature two-port 10/100 Ethernet switches to connect directly to users’ PCs. This capability dramatically reduces the costs of moves, adds, and changes. These phones come pre-programmed with the most common BCM features used by small to midsize businesses, and companies can customize settings with more than 400 telephony features.


1210 IP Deskphone
This standard-level phone is a great choice for lobbies, lunch rooms, and other common areas. It comes pre-programmed with key features used by today’s businesses.

1220 IP Deskphone
Ideal for office workers with moderate call activity, the 1220 is an intermediate-level phone that comes pre-programmed with key features. It offers four softkeys and six shortcut keys.

1230 IP Deskphone
This premium-intermediate deskphone is best suited for power users—like managers, knowledge workers, and administrative assistants—with advanced communication needs. It has 10 programmable soft keys, and comes pre-programmed with key features.

1200 Series Expansion Module
This module is available as an 18-button LED Key Expansion Module (KEM) that comes with paper labels, or as a 12-button LCD KEM that is self-labeling. Compatible with the 1220 and 1230 models, it delivers increased scalability for investment protection and expanded feature access for user flexibility.
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